Survey: Misalignment in Healthcare Teams Hinders Patient Care
Symplr
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Contributed by: Kate Gamble
Summary
The 2024 Compass Survey by symplr uncovers notable discrepancies among IT, operational leaders, and clinicians in U.S. healthcare organizations, which hinder patient care. A staggering 85% of clinicians spend over an hour daily on administrative duties, limiting their patient interaction. Although the number of software solutions utilized by hospitals has slightly declined from 60% in 2022 to 51% in 2024, there remains a critical need for improved integration of operations. BJ Schaknowski, CEO of symplr, stresses that collaboration among IT, administrative, and clinical teams is essential for enhancing patient care. The survey highlights differing priorities, with IT leaders focused on cybersecurity while clinicians and operational leaders are more concerned about burnout and staffing issues. Additionally, 40% of IT leaders report using at least 150 different software solutions, suggesting opportunities for streamlining to reduce administrative burdens.
