Shadow AI in Healthcare: Balancing Efficiency with Rising Cyber Risks
Insurance Journal
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Contributed by: Drex DeFord
Summary
Healthcare professionals in Canada are increasingly adopting public AI tools like ChatGPT and Claude to streamline processes such as drafting clinical notes and translating documents. However, the unregulated use of these tools, referred to as "shadow AI," raises significant cybersecurity concerns, particularly regarding the potential exposure of sensitive patient information due to data breaches. A recent IBM Security report highlights that the average cost of a data breach has surged to nearly US$4.9 million globally, underscoring the urgent need for healthcare organizations to exercise caution. While cases of breaches linked to shadow AI in healthcare remain infrequent, the silent nature of these risks demands proactive measures to protect patient privacy.
