Rush Health System Enhances Patient Care with Ambient AI Technology
Healthcare IT News
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Contributed by: Kate Gamble
Summary
Rush Health System in Chicago has adopted ambient AI technology from Suki to reduce administrative burdens on its physicians and advanced practice providers, addressing issues of burnout and enhancing the quality of patient care. The AI system captures interactions during patient visits to generate clinical notes, allowing providers to focus on patient engagement rather than documentation. Integrated with Rush's Epic electronic health record, the technology also supports multiple languages, catering to the area's diverse population. A pilot program in 2024 reported positive results, with 74% of clinicians experiencing reduced burnout and 95% wanting to continue using the system, while many utilized Spanish to improve communication with patients.
