Rethinking Patient-Centered Care: Adapting Healthcare for the Digital Age
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Contributed by: Kate Gamble
Summary
In a recent post, Dr. Patrick Woodard emphasizes the need to redefine patient-centered care in the context of digital healthcare. He critiques current health systems for focusing on access improvements, such as portals and telehealth, while neglecting to design services that align with patients' real lives and schedules. Dr. Woodard argues that healthcare should facilitate continuous health management beyond traditional office hours and streamline digital interfaces to enable efficient patient tasks. He advocates for a mindset shift in health systems, encouraging them to prioritize patients' goals over institutional needs to enhance the patient experience.
