Despite Massive Capital Infusion in Healthcare, Patient Satisfaction Remains Low
MedCity News
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Contributed by: Kate Gamble
Summary
The healthcare sector has witnessed a massive infusion of $49 billion in venture capital since 2021, yet patient satisfaction remains disturbingly low. Many patients seek a more integrated and personalized healthcare experience, akin to the convenience of online shopping, but the current system has failed to deliver, leading to high rates of appointment cancellations and treatment abandonment. Key issues such as bureaucratic delays, complex scheduling, and fragmented services underscore the inadequacies of existing technological advancements. To improve outcomes, healthcare professionals must shift their focus towards a holistic redesign of the patient experience rather than merely adopting new technologies.
