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Omni Hotels says customers' personal data stolen in ransomware attack

April 22, 2024
TechCrunch
Contributed by: Drex DeFord
Summary
Omni Hotels & Resorts experienced a ransomware attack last month, resulting in the theft of personal customer information. The stolen data includes names, email and postal addresses, and loyalty program details but does not encompass financial details or Social Security numbers. The hotel chain, which operates numerous properties across the United States and Canada, detected the intrusion on March 29, causing temporary system shutdowns that led to widespread outages affecting services like phone, Wi-Fi, and room keys. The ransomware group Daixin has claimed responsibility for the breach, threatening to release customer records dating back to 2017. Despite these claims, financial information and Social Security numbers were reportedly not compromised in the incident.
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