Change Management, Leadership Engagement Drive Success for MUSC's Virtual Nursing Program
Healthcare IT News
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Contributed by: Kate Gamble
Summary
MUSC in South Carolina has initiated a virtual nursing program to combat a significant nursing shortage worsened by the COVID-19 pandemic, which has led to high turnover and burnout among existing nurses. By collaborating with VirtuAlly, MUSC aims to implement a team-based approach that redistributes non-clinical tasks such as documentation and patient education from bedside nurses to virtual nurses, thereby enhancing nurse satisfaction and operational efficiency. Initiated in October 2023, the pilot program will allow bedside nurses to focus on critical clinical responsibilities while virtual nurses support care teams remotely. This innovative model highlights the potential of technology in alleviating workforce pressures and improving patient care processes.
