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October 21, 2024

Microsoft Unveils Autonomous Copilot Agents to Revolutionize Business Automation

ITPro
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Contributed by: Reid Stephan
Summary
Microsoft is preparing to unveil its autonomous Copilot agents in public preview at the Ignite conference in November, with a focus on enhancing automation for complex business tasks. Designed for minimal setup and training, these AI agents can operate independently to streamline workflows. In a demonstration, a Copilot agent illustrated its capability to automate client request handling at McKinsey and Company by extracting information, cross-referencing data, and coordinating with relevant experts while maintaining transparency in its actions. Additionally, Microsoft is launching ten new agents for Dynamics 365 to improve operational efficiency and deliver returns on investment through functions such as lead identification and expense tracking.

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