Innovative App Helen Transforms Pediatric Care, Eases Nurse Burnout
PR Newswire
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Contributed by: Kate Gamble
Summary
Children's Mercy has launched a mobile app called Helen to improve pediatric care and combat nurse burnout by offloading non-clinical tasks. This app allows nurses to focus more on patient care by delegating responsibilities like fetching water and adjusting room settings to a concierge team, which may help address the looming nursing shortage projected to reach 63,000 by 2030. The pilot implementation of Helen showed significant improvements in efficiency and job satisfaction among nurses, highlighting the app's potential to transform care delivery models in pediatric healthcare. As Helen integrates ancillary service teams into the care framework, it not only enhances operational efficiency but also enriches the overall patient and family experience.
