Houston Methodist Integrates Ambient Listening With Epic to Combat Physician Burnout
Houston Methodist
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Contributed by: Kate Gamble
Summary
Houston Methodist is broadening its use of ambient listening technology to the emergency department and inpatient care, responding to the burdensome documentation demands that contribute to physician burnout. This AI-driven solution automates the note-taking process by transcribing clinician-patient conversations into clinical notes, allowing doctors to spend more time on patient care rather than administrative tasks. The technology has proven effective in outpatient settings, with significant improvements reported in documentation efficiency and clinician satisfaction. By integrating ambient listening with the existing Epic EHR system, Houston Methodist aims to alleviate cognitive stress for healthcare professionals and enhance the overall quality of care.