Houston Methodist Advances Digital Transformation Amid Staff Burnout Challenges
Becker's Hospital Review
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Contributed by: Kate Gamble
Summary
Houston Methodist has advanced its digital transformation efforts by incorporating AI-driven applications and advanced technologies, including virtual care systems and wearable sensors for continuous patient monitoring. However, the rapid implementation of these technologies has resulted in increased staff anxiety and burnout, complicating the transition. Dr. Sara Pletcher, the chief digital health officer, identified everyday resistance to change as a significant barrier and stressed the need for effective communication and project management to address both major and minor challenges. She advocates for a "resilient optimism" mindset among leaders to encourage improvement and ensure all stakeholders understand the purpose of new initiatives.