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November 6, 2025

Innovation Lessons That "Outrageously Costly" Healthcare Can Learn From Uber, Zocdoc

Forbes
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Contributed by: Kate Gamble
Summary
The article discusses the challenges and opportunities for healthcare innovation amid regulatory constraints, drawing a comparison between the disruptions caused by Uber and Zocdoc in their respective industries. Zocdoc's shift from a subscription model to a transactional payment system illustrates a critical adaptation that aligns better with provider value, yet it raises concerns about compliance with the Anti-Kickback Statute. This tension underscores the broader necessity for healthcare professionals to navigate a complex regulatory landscape that balances patient safety with the promotion of technological advancements. Ultimately, the ongoing discourse highlights a vital need for re-evaluating regulations that may inadvertently hinder innovative solutions in healthcare.

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