KLAS Report: Healthcare CIOs Increasingly Relying on External IT Expertise
Healthcare IT News
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Contributed by: Kate Gamble
Summary
A recent KLAS survey of 105 healthcare chief information officers (CIOs) reveals a growing reliance on external IT expertise to address concerns related to staffing shortages and operational complexities in healthcare systems. Over 80% of CIOs plan to maintain or increase their professional services budgets, underscoring the demand for specialized support in areas such as electronic health record optimization, cybersecurity, and artificial intelligence. This trend reflects a strategic shift towards leveraging professional services firms for critical projects, allowing organizations to respond more effectively to evolving federal policies and high-skill technical requirements without lengthy recruitment processes. As healthcare technology needs intensify, the partnerships between CIOs and external providers are set to play a pivotal role in ensuring the agility and effectiveness of health systems.
