KLAS: Epic's Ambient Speech Tool Poised To Shake Up Market
Beckers Hospital Review
|
Contributed by: Kate Gamble
Summary
Epic has announced a new ambient speech tool for clinicians, developed in partnership with Microsoft, signaling a significant shift in its approach to voice technology following previous collaborations with other vendors. According to a KLAS Research report based on feedback from 35 Epic customers at a recent conference, 57% responded positively to the announcement, citing benefits like improved integration and cost savings. However, concerns were raised about existing vendor contracts and whether Epic's solution can compete with established offerings. Notably, 54% of respondents expressed willingness to adopt this new tool in the next two years, indicating a potential shift in the ambient speech market that could influence healthcare technology implementation moving forward.
