Judy Faulkner Champions Culture of Learning Over Sales Aggression at Epic
Epicshare.org
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Contributed by: Kate Gamble
Summary
During the HIMSS conference, Judy Faulkner from Epic highlighted the significance of fostering a learning-centric culture in healthcare technology, emphasizing enjoyment and customer engagement over traditional aggressive sales approaches. Her commitment to this philosophy has cultivated a supportive environment that encourages curiosity and innovation among her team and clients. A key outcome of this mindset is the development of Hyperspace, a unified application that simplifies user interactions with Epic's software, enhancing the overall efficiency and user experience in healthcare settings. This focus on creativity and enjoyment in the learning process illustrates how leadership philosophies can lead to significant technological advancements in the healthcare industry.
