Epic Systems Seizes Market Lead in U.S. EHR Sector Amidst Competition
Healthcare IT News
|
Contributed by: Kate Gamble
Summary
Epic Systems has seen significant growth in the U.S. acute care EHR market, achieving its largest net gain in market share in 2024 despite a slight overall market decline, as indicated in the latest KLAS report. The company secured contracts with ten major health systems, including ChristianaCare and UAB Health, bolstered by a strong reputation for customer partnership. Conversely, Oracle Health, Epic's main competitor, struggled with a net loss of 74 clients despite gaining nine new contracts, as customer loyalty and relationship ratings fell post-Cerner acquisition. However, some customers express cautious optimism about Oracle's new product offerings, including the Clinical AI Agent.
