Longtime Epic CEO Judy Faulkner Discusses Dedication to Quality, Refusal to Go Public
CNBC
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Contributed by: Kate Gamble
Summary
Judy Faulkner, CEO of Epic Systems Corp., has transformed the company into a leader in the electronic health record (EHR) market, achieving a 42% share among U.S. acute care hospitals and generating $5.7 billion in annual revenue. Epic's software is utilized in over 3,300 hospitals and 71,000 clinics globally, yet it faces ongoing criticism regarding user experience and interoperability. Faulkner's decision to keep the company private and her unique leadership philosophy—reflected in Epic's "commandments"—could have significant implications for healthcare technology, particularly in how software solutions are developed and maintained. Her succession plan ensures Epic will remain privately owned, which may influence its future direction and impact on the healthcare landscape.