CHIO Eric Poon: "Fail Fast" Strategy Is Key to Driving AI Innovation at Duke Health
HealthLeaders
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Contributed by: Kate Gamble
Summary
Duke University Health System is investing in around 80 artificial intelligence (AI) products while promoting a governance model that encourages swift experimentation and learning from setbacks. Chief Health Information Officer Eric Poon notes the necessity for clinicians to be accountable for the AI tools they adopt, highlighting the "fail fast" philosophy that facilitates real-time improvements based on practical experiences. A key initiative involves using ambient AI technology from Abridge to improve documentation during doctor-patient interactions, allowing over 1,200 clinicians to enhance workflow efficiency. While AI is positioned to optimize patient care through better data management, Poon stresses the importance of data accuracy and reliability in successful implementation.
