Consumers Ignorant of IoT Risks, Urged to Demand Software Support Transparency
Ars Technica
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Contributed by: Drex DeFord
Summary
A recent Consumer Reports survey reveals that many consumers are unaware of the risks linked to Internet of Things (IoT) devices, particularly the necessity for ongoing software support. A substantial percentage of users, including 55% of smart TV owners and 46% of smartphone owners, mistakenly believe their devices will remain functional even after official support ends, potentially leading to security vulnerabilities and wasted investments. The findings emphasize the need for improved communication from manufacturers regarding product lifespan and support, prompting advocacy groups to urge the Federal Trade Commission (FTC) to mandate clearer disclosures about the duration of device support.