Gartner Analysts Urge CIOs to Build AI Survival Kit Amid Transformation Challenges
CIODive
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Contributed by: Kate Gamble
Summary
At the Gartner IT Symposium/Xpo, analysts discussed the significant challenges CIOs face in implementing AI-driven transformations, emphasizing the critical balance between innovation and risk management. Daryl Plummer highlighted the importance of human oversight to mitigate AI errors and advised the creation of an "AI survival kit" to address potential inaccuracies and escalating costs. Gartner proposed formal metrics for evaluating AI outputs and a two-model fact-checking system to ensure accuracy, which tends to require higher standards than human-generated content. As organizations adopt AI at an increasing pace, CIOs must navigate these complexities to avoid costly mistakes and manage unforeseen expenses.
