Black Book: Epic, Oracle Falling Behind Local Vendors in User Satisfaction, Integration
Newswire
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Contributed by: Kate Gamble
Summary
The Q2 2025 Global EHR Market Report by Black Book Market Research reveals a notable trend where regional and multi-national EHR vendors are outperforming traditional U.S.-based companies like Epic Systems and Oracle Health. Feedback from over 11,000 healthcare professionals across 44 countries indicates that these newer vendors, including Dedalus and MV Sistemas, are achieving higher client satisfaction and better local market integration. This shift is influenced by rising nationalism and trade tensions, prompting countries to seek EHR solutions tailored to their specific needs, rather than defaulting to American software.
