AI System Coordn8 Revolutionizes Patient Intake, Triples Fax Efficiency
Penn Medicine
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Contributed by: Kate Gamble
Summary
The coordn8 system, developed by the Penn Medicine Center for Health Care Transformation and Innovation, has revolutionized patient intake by automating the processing of faxed documents into electronic health records, significantly cutting processing time from two minutes to approximately 40 seconds. This innovation not only reduces the intake process by a week but also increases clinical staff satisfaction by 25 percent in just two weeks. By freeing up thousands of staff hours and allowing patients to digitally consent to record releases, coordn8 enhances both operational efficiency and job satisfaction among healthcare professionals. The system addresses longstanding interoperability issues while maintaining compliance with HIPAA regulations, underscoring its relevance in a predominantly fax-based healthcare environment.
