AI Scribes Show Promise, But Usage Disparities Raise Concerns in Healthcare
LinkedIn
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Contributed by: Bill Russell
Summary
Joshua Liu, CEO of SeamlessMD, discusses insights from The Permanente Medical Group, Inc. regarding the implementation of AI Scribes after one year. While 72% of over 10,000 physicians used the AI Scribe at least once, only 34% engaged with it in 100 or more patient encounters, indicating a reliance on a small group of high users, termed "High Users," who accounted for 89% of total usage. The highest adoption rates were seen among mental health (42%), primary care (32%), and emergency medicine (32%) providers. This data prompts a reevaluation of the pricing model for AI Scribes, suggesting a potential shift toward enterprise licenses rather than per-user fees.
