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June 16, 2025

AI Scribes Save 15,791 Hours in Documentation, Says Permanente Med Group

AMA
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Contributed by: Kate Gamble
Summary
The Permanente Medical Group's implementation of ambient augmented AI scribes in late 2023 has significantly reduced the documentation burden on physicians, saving an estimated 15,791 hours over one year across 2.5 million patient encounters. A recent analysis in NEJM Catalyst demonstrated that the technology not only enhanced efficiency but also improved patient-physician interactions and overall physician satisfaction. By transcribing conversations in real time, AI scribes allow physicians to focus more on patient care rather than documentation, leading to reduced administrative tasks and improved communication, with 84% of physicians reporting positive developments in their interactions with patients.

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