Ambient Scribes Help Save Time and Improve Satisfaction at Optum, Says CMIO
Healthcare IT News
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Contributed by: Kate Gamble
Summary
Dr. Brett Daniel, chief medical informatics officer at Optum Health, underscores the burdensome nature of clinician documentation, which contributes to burnout and detracts from patient care. To address this, Optum has implemented ambient documentation technology (ADT) like Nuance and Microsoft's DAX CoPilot, which uses AI to automate the note-taking process during patient visits. This technology streamlines documentation, saving clinicians 1-2 hours per week and enabling them to engage more effectively with patients. With over 90% of clinicians reporting increased satisfaction, the integration of ADT into Optum's Epic EHR system signifies a promising shift in reducing administrative burdens in healthcare.
