Mass General Brigham Expanding Care Connect To Tackle Physician Shortage
Healthcare IT News
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Contributed by: Kate Gamble
Summary
Mass General Brigham's Care Connect program is expanding its AI-driven online primary care service to combat physician shortages by enabling remote physicians to manage 40 to 50 patients daily. Initially launched to improve access to timely primary care, the program aims to serve all insured residents in Massachusetts and New Hampshire by February, while addressing significant access challenges highlighted by the Massachusetts Health Policy Commission. Although there are concerns among some healthcare professionals about AI replacing human roles, Dr. Helen Ireland emphasizes that all care decisions will still be made by human doctors. This initiative reflects an important trend in healthcare technology, offering a potential solution to chronic access issues while navigating the complexities of physician workforce dynamics.
