This Week Health 5 Years

Erica Williams

VP of Customer Success


Erica Williams, CHCIO, MBA, PMP, is an executive leader with over 20 years of business and IT experience within the healthcare industry. Her passion is enabling healthcare organizations to improve the patient and clinician experience through technology.

Erica serves as the VP of Customer Success for DrFirst, a Medication Management industry leader for over 21 years that serves 1,400 hospitals by improving patient safety and clinical productivity. In this role she partners with large healthcare system customers to maximize value of their DrFirst solutions to deliver new capabilities and optimize workflows to achieve strategic goals. Her previous experience includes several key IT leadership roles with HCA Healthcare and most recently as the Southwest Market CIO at Community Health Systems.

Erica is the President of the HIMSS Austin Chapter and a member of the College of Healthcare Information Managements Executives (CHIME). She lives near Austin and enjoys cheering on her 17-year-old son in baseball and her 12-year-old daughter in gymnastics. She is currently training for her first triathlon in May.


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