Show Notes

April 3, 2026: Kory Hudson, Deputy CIO at University Health in San Antonio, Texas, and Lindsay Hudson, SVP of Client Partnerships at Nordic, join Bill Russell live from HIMSS to share how a candid assessment, a governance overhaul, and a return to scheduling best practice transformed patient access and unlocked millions in net revenue.

Key Points:

• 02:57 Back to Best Practice Scheduling
• 04:08 Nordic Assessment and Key Gaps
• 06:30 Foundation Rebuild and Change
• 09:53 Early Results and CIO Advice

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