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Interview In Action: Beyond the Buzzword - Inside Misunderstood AI with Aaron Neinstein

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Show Notes

July 16, 2025: Aaron Neinstein, MD, Chief Medical Officer at Notable Health, explores breaking down the barriers to the patient experience with AI. The conversation examines the human side of AI implementation and how leaders can address workforce fears while ensuring automation enhances rather than replaces care delivery. How do you shift from thinking about AI as labor replacement to embracing what Neinstein calls "scalable privilege"—democratizing access to high-quality healthcare for everyone? This episode unpacks the operational friction driving healthcare worker burnout and presents a practical vision for how intelligent automation can bridge the gap between what care providers want to deliver and what the current system allows.

Key Points:

  • 05:57 Customer Innovations and Success Stories
  • 13:12 Enterprise-Level Transformation 
  • 16:05 Organizational Change Management
  • 25:11 Speed Round Questions

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