Healthcare strategy/technology/experience executive, with significant background in working as a change agent assisting teams of technology, clinical, and operations professionals, to utilize information systems to ensure excellent patient and member health experience and outcomes. Strategic thinker with ability to utilize new technologies to increase operational efficiency. Demonstrated leadership in the management of client and vendor relationships. Inspiring, open-minded leader with proven expertise in growing and developing people while applying concrete systematic approaches to delivering innovative, delightful, and empowering customer experiences.