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In the News

CrowdStrike fixes start at “reboot up to 15 times” and get more complex from there — Ars Technica

July 22, 2024

CrowdStrike has released a patch that addresses a series of vulnerabilities requiring users to reboot their systems multiple times. The fix process can become more complex depending on the specific issues encountered, highlighting the intricate nature of cybersecurity maintenance. Details on the step-by-step remediation, affected systems, and user experience during the patching process were discussed to provide a comprehensive overview of the updates necessary for securing the environments where CrowdStrike is deployed.

CrowdStrike fixes start at “reboot up to 15 times” and get more complex from there — Ars Technica arstechnica

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Shawn Henry Chief Security Officer Crowdstrike: On Friday we failed you, and for that I’m deeply sorry.

July 22, 2024

Shawn Henry, Chief Security Officer at CrowdStrike, acknowledged a serious failure on their part last Friday, which has significantly impacted their customers and partners. With a career spanning almost 40 years, including 24 years at the FBI, Henry's aim has always been to "protect good people from bad things." After transitioning to CrowdStrike in 2012, the company successfully fought against cyber threats for over a decade. Despite this recent failure, which he describes as a profound gut punch, CrowdStrike is working round the clock to restore customer systems and regain the lost trust. Henry assures stakeholders that the team is committed to emerging stronger and better from this challenging experience.

Shawn Henry Chief Security Officer Crowdstrike: On Friday we failed you, and for that I’m deeply sorry. LinkedIn

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Falcon Content Update Remediation and Guidance Hub | CrowdStrike

July 22, 2024

CrowdStrike has addressed an issue affecting Windows hosts caused by a defect in a recent Falcon content update. While Mac and Linux systems were not impacted, the defect triggered blue screen errors and other disruptions on Windows host systems. A fix has been deployed, reverting to a stable version of the problematic file, and CrowdStrike has ensured that their Falcon platform systems are not compromised. Customers are advised to stay updated through official CrowdStrike channels and verify communications to avoid exploitation by adversaries. Detailed remediation steps and resources are available on the CrowdStrike support portal.

Falcon Content Update Remediation and Guidance Hub | CrowdStrike publication

Read More

Huge Microsoft Outage Linked to CrowdStrike Takes Down Computers Around…

July 20, 2024

In response to a major Crowdstrike outage, Jeff D., Vice President & CTO at Parkland Health, shared key lessons on LinkedIn. He highlighted the fallibility of even top-tier tech companies, the dual nature of protective tools, and the drastic impact of tech absences. He emphasized the need for automated vendor fixes, thorough preparation for major events, and robust downtime procedures spearheaded by business process owners, not IT. The event underscores the importance of vigilance, preparedness, and effective crisis management in maintaining business continuity in technology-dependent environments.

Huge Microsoft Outage Linked to CrowdStrike Takes Down Computers Around… wired.com

Read More

CrowdStrike fixes start at “reboot up to 15 times” and get more complex from there — Ars Technica

July 22, 2024

CrowdStrike has released a patch that addresses a series of vulnerabilities requiring users to reboot their systems multiple times. The fix process can become more complex depending on the specific issues encountered, highlighting the intricate nature of cybersecurity maintenance. Details on the step-by-step remediation, affected systems, and user experience during the patching process were discussed to provide a comprehensive overview of the updates necessary for securing the environments where CrowdStrike is deployed.

CrowdStrike fixes start at “reboot up to 15 times” and get more complex from there — Ars Technica arstechnica

Read More

Shawn Henry Chief Security Officer Crowdstrike: On Friday we failed you, and for that I’m deeply sorry.

July 22, 2024

Shawn Henry, Chief Security Officer at CrowdStrike, acknowledged a serious failure on their part last Friday, which has significantly impacted their customers and partners. With a career spanning almost 40 years, including 24 years at the FBI, Henry's aim has always been to "protect good people from bad things." After transitioning to CrowdStrike in 2012, the company successfully fought against cyber threats for over a decade. Despite this recent failure, which he describes as a profound gut punch, CrowdStrike is working round the clock to restore customer systems and regain the lost trust. Henry assures stakeholders that the team is committed to emerging stronger and better from this challenging experience.

Shawn Henry Chief Security Officer Crowdstrike: On Friday we failed you, and for that I’m deeply sorry. LinkedIn

Read More

Falcon Content Update Remediation and Guidance Hub | CrowdStrike

July 22, 2024

CrowdStrike has addressed an issue affecting Windows hosts caused by a defect in a recent Falcon content update. While Mac and Linux systems were not impacted, the defect triggered blue screen errors and other disruptions on Windows host systems. A fix has been deployed, reverting to a stable version of the problematic file, and CrowdStrike has ensured that their Falcon platform systems are not compromised. Customers are advised to stay updated through official CrowdStrike channels and verify communications to avoid exploitation by adversaries. Detailed remediation steps and resources are available on the CrowdStrike support portal.

Falcon Content Update Remediation and Guidance Hub | CrowdStrike publication

Read More

Huge Microsoft Outage Linked to CrowdStrike Takes Down Computers Around…

July 20, 2024

In response to a major Crowdstrike outage, Jeff D., Vice President & CTO at Parkland Health, shared key lessons on LinkedIn. He highlighted the fallibility of even top-tier tech companies, the dual nature of protective tools, and the drastic impact of tech absences. He emphasized the need for automated vendor fixes, thorough preparation for major events, and robust downtime procedures spearheaded by business process owners, not IT. The event underscores the importance of vigilance, preparedness, and effective crisis management in maintaining business continuity in technology-dependent environments.

Huge Microsoft Outage Linked to CrowdStrike Takes Down Computers Around… wired.com

Read More
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Insights by Kate Gamble
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