The author, J.D. Whitlock, recaps his takeaways from the 2024 Epic User Group Meeting (UGM), highlighting several key developments and experiences. The completion of Hyperdrive's re-architecture allows Epic to introduce 50% more new features in 2024, enhancing customer capabilities. There is a shift in focus within the Gold Stars maturity model towards features that are actively used rather than merely activated. International attendance at UGM is growing, underscoring the global expansion of Epic systems. The integration of Epic’s research, genomics, and clinical decision support tools remains underutilized but holds significant potential for the future. Whitlock also touches on emerging trends in generative AI, reactions to the Crowdstrike cybersecurity event, and the realizations about system efficiencies and competitive landscapes brought on by discussions at UGM. Overall, he emphasizes the importance of practical implementation, collaboration, and continuous learning to maximize Epic's benefits in healthcare settings.

UGM 2024 Takeaways (and Why I am Still an Epic Fanboy) Publication

Epic Systems announced over 100 new AI features at its annual Users Group Meeting, emphasizing applications for both doctors and patients. The company, whose software is widely used in U.S. hospitals and clinics, introduced AI tools to streamline tasks such as drafting patient communications and automating order entries for prescriptions and labs. Epic also plans to develop features for automating insurance claim submissions and introduced a new scheduling application for medical staff. The event included a live demo showcasing a prototype AI agent capable of evaluating patient recovery, although this specific technology is still in the early stages of development.

Epic Systems is building more than 100 new AI features for doctors and patients. Here's what's coming CNBC

Epic UGM 2024 showcased a multitude of advancements, notably in AI and interoperable healthcare solutions. Distinguished announcements included an AI chatbot demo that leveraged MyChart and Cosmos data to enhance patient interaction and recovery assessment, and the introduction of the Epic Payer Platform, providing free services to health systems for better integration with payers. Expansion efforts for Garden Plot aimed at small to medium practices, incorporation of genomics data in Epic Cosmos, and over 100 ongoing AI projects further underscored Epic's commitment to advancing healthcare technology. Additional developments touched on precision medicine, new modules, and enhanced communication tools, reflecting Epic's broad approach to healthcare innovation.

A Plethora of Announcements at Epic UGM 2024…and a Few Weren’t Even AI Healthcare IT Today

The author expresses skepticism about the value of cyber insurance after engaging in a frustrating process with their carrier to establish a response plan. Despite purchasing the insurance for contractual reasons, the carrier showed little proactive interest in preparing the client for incidents. Challenges included delays in securing a non-disclosure agreement (NDA) and business associate agreement (BAA), inadequate onboarding support, and the need to manually remove former employees from communication channels. The author also questions the efficacy of cyber insurance, citing instances of low claims payouts and industry struggles to quantify cyber risk, suggesting some organizations might be better off investing in improved preventative controls rather than insurance premiums.

Cyber insurance: what is it good for? StackAware

The author, J.D. Whitlock, recaps his takeaways from the 2024 Epic User Group Meeting (UGM), highlighting several key developments and experiences. The completion of Hyperdrive's re-architecture allows Epic to introduce 50% more new features in 2024, enhancing customer capabilities. There is a shift in focus within the Gold Stars maturity model towards features that are actively used rather than merely activated. International attendance at UGM is growing, underscoring the global expansion of Epic systems. The integration of Epic’s research, genomics, and clinical decision support tools remains underutilized but holds significant potential for the future. Whitlock also touches on emerging trends in generative AI, reactions to the Crowdstrike cybersecurity event, and the realizations about system efficiencies and competitive landscapes brought on by discussions at UGM. Overall, he emphasizes the importance of practical implementation, collaboration, and continuous learning to maximize Epic's benefits in healthcare settings.

UGM 2024 Takeaways (and Why I am Still an Epic Fanboy) Publication

Epic Systems announced over 100 new AI features at its annual Users Group Meeting, emphasizing applications for both doctors and patients. The company, whose software is widely used in U.S. hospitals and clinics, introduced AI tools to streamline tasks such as drafting patient communications and automating order entries for prescriptions and labs. Epic also plans to develop features for automating insurance claim submissions and introduced a new scheduling application for medical staff. The event included a live demo showcasing a prototype AI agent capable of evaluating patient recovery, although this specific technology is still in the early stages of development.

Epic Systems is building more than 100 new AI features for doctors and patients. Here's what's coming CNBC

Epic UGM 2024 showcased a multitude of advancements, notably in AI and interoperable healthcare solutions. Distinguished announcements included an AI chatbot demo that leveraged MyChart and Cosmos data to enhance patient interaction and recovery assessment, and the introduction of the Epic Payer Platform, providing free services to health systems for better integration with payers. Expansion efforts for Garden Plot aimed at small to medium practices, incorporation of genomics data in Epic Cosmos, and over 100 ongoing AI projects further underscored Epic's commitment to advancing healthcare technology. Additional developments touched on precision medicine, new modules, and enhanced communication tools, reflecting Epic's broad approach to healthcare innovation.

A Plethora of Announcements at Epic UGM 2024…and a Few Weren’t Even AI Healthcare IT Today

The author expresses skepticism about the value of cyber insurance after engaging in a frustrating process with their carrier to establish a response plan. Despite purchasing the insurance for contractual reasons, the carrier showed little proactive interest in preparing the client for incidents. Challenges included delays in securing a non-disclosure agreement (NDA) and business associate agreement (BAA), inadequate onboarding support, and the need to manually remove former employees from communication channels. The author also questions the efficacy of cyber insurance, citing instances of low claims payouts and industry struggles to quantify cyber risk, suggesting some organizations might be better off investing in improved preventative controls rather than insurance premiums.

Cyber insurance: what is it good for? StackAware