Health system CIOs are effectively demonstrating the value of artificial intelligence (AI) to CFOs by focusing on potential long-term returns on investment and measuring outcomes. Michael Mainiero, from Catholic Health, advocates for a methodical approach that begins with structured hypotheses to evaluate AI project feasibility and their operational impacts. Collaborating with his CFO, he has implemented robotic process automation to enhance efficiency in the revenue cycle while emphasizing manageable, criteria-based project scopes. Similarly, St. Luke’s Health System CIO Reid Stephan encourages viewing AI initiatives as strategic investments aimed at cost avoidance and risk mitigation, highlighting a specific AI tool that has improved physician workflow and coding accuracy despite not providing immediate financial returns.

CIOs Win CFO Support for AI by Highlighting Long-Term Value Becker's Hospital Review

Kettering Health, a major hospital network in the Miami Valley, has experienced a cyberattack that has disrupted its systems and affected local fire and EMS services, necessitating the rerouting of patients to other hospitals. While emergency rooms and clinics continue to operate, many inpatient and outpatient procedures have been canceled, and communication has been hampered by issues with the call center. Kettering Health is committed to maintaining patient care during this incident and is actively working with authorities to address the situation, as local news sources seek further information on the attack's impact.

Kettering Health Cyberattack Disrupts Emergency Services and Patient Care WHIO

UC San Diego Health has adopted a policy to enhance transparency in the use of artificial intelligence (AI) for patient communications via the MyChart portal. Utilizing a generative AI tool from Epic, the health system informs patients when AI has contributed to message drafting, clarifying that these communications are reviewed by a physician. This decision, supported by the AI governance committee, aims to build patient trust, acknowledging the potential variance in AI-generated content compared to traditional clinician communication. The policy's authors advocate for professional organizations to create best-practice guidelines for AI disclosures in healthcare, especially in light of California's forthcoming regulations requiring notifications when AI is involved in generating healthcare information.

UC San Diego Health Champions AI Transparency in Patient Communications Becker's Hospital Review

Anika Gardenhire, Chief Digital and Transformation Officer at Ardent Health, underscores the necessity of aligning technology initiatives with organizational goals to enhance growth and consumer experience while managing margins. She focuses on preparing the infrastructure for scalability and emphasizes the strategic use of AI and machine learning in workflow improvement. Gardenhire highlights the importance of user engagement in the technology implementation process, advocating for staff input to ensure solutions meet clinical needs, while cautioning against undue attachment to particular technologies.

Ardent Health's Digital Transformation: Aligning Tech with Strategic Growth HealthTech Magazine

Health system CIOs are effectively demonstrating the value of artificial intelligence (AI) to CFOs by focusing on potential long-term returns on investment and measuring outcomes. Michael Mainiero, from Catholic Health, advocates for a methodical approach that begins with structured hypotheses to evaluate AI project feasibility and their operational impacts. Collaborating with his CFO, he has implemented robotic process automation to enhance efficiency in the revenue cycle while emphasizing manageable, criteria-based project scopes. Similarly, St. Luke’s Health System CIO Reid Stephan encourages viewing AI initiatives as strategic investments aimed at cost avoidance and risk mitigation, highlighting a specific AI tool that has improved physician workflow and coding accuracy despite not providing immediate financial returns.

CIOs Win CFO Support for AI by Highlighting Long-Term Value Becker's Hospital Review

Kettering Health, a major hospital network in the Miami Valley, has experienced a cyberattack that has disrupted its systems and affected local fire and EMS services, necessitating the rerouting of patients to other hospitals. While emergency rooms and clinics continue to operate, many inpatient and outpatient procedures have been canceled, and communication has been hampered by issues with the call center. Kettering Health is committed to maintaining patient care during this incident and is actively working with authorities to address the situation, as local news sources seek further information on the attack's impact.

Kettering Health Cyberattack Disrupts Emergency Services and Patient Care WHIO

UC San Diego Health has adopted a policy to enhance transparency in the use of artificial intelligence (AI) for patient communications via the MyChart portal. Utilizing a generative AI tool from Epic, the health system informs patients when AI has contributed to message drafting, clarifying that these communications are reviewed by a physician. This decision, supported by the AI governance committee, aims to build patient trust, acknowledging the potential variance in AI-generated content compared to traditional clinician communication. The policy's authors advocate for professional organizations to create best-practice guidelines for AI disclosures in healthcare, especially in light of California's forthcoming regulations requiring notifications when AI is involved in generating healthcare information.

UC San Diego Health Champions AI Transparency in Patient Communications Becker's Hospital Review

Anika Gardenhire, Chief Digital and Transformation Officer at Ardent Health, underscores the necessity of aligning technology initiatives with organizational goals to enhance growth and consumer experience while managing margins. She focuses on preparing the infrastructure for scalability and emphasizes the strategic use of AI and machine learning in workflow improvement. Gardenhire highlights the importance of user engagement in the technology implementation process, advocating for staff input to ensure solutions meet clinical needs, while cautioning against undue attachment to particular technologies.

Ardent Health's Digital Transformation: Aligning Tech with Strategic Growth HealthTech Magazine