Microsoft Teams is facing an uptick in caller ID spoofing scams where attackers impersonate trusted colleagues by changing their display names during calls. The VUMC Enterprise Cybersecurity (VEC) has reported instances where users received calls appearing to come from their supervisors, only for the display name or number to shift after answering. This manipulation often leads recipients to comply with suspicious requests, such as software installations or financial transactions, under the pretense of urgency. To mitigate these risks, individuals are advised to verify caller identities through independent means and to avoid engaging with unsolicited calls.

Microsoft Teams Users Targeted by Dangerous Caller ID Spoofing Scams VUMC Reporter

The FBI has issued a warning regarding the BADBOX 2.0 botnet, a significant threat that targets Internet of Things (IoT) devices, particularly connected TV (CTV) devices. Following the disruption of the original BADBOX campaign in 2024, this new iteration has been identified as the largest botnet of its kind, with extensive reach and complexity. Despite intervention from various cybersecurity organizations, BADBOX 2.0 persists, continuing a trend of compromising Android devices through preinstalled firmware malware and malicious apps from unofficial marketplaces. Most affected devices are linked to the Android Open Source Project and are primarily manufactured in China.

FBI Warns of BADBOX 2.0 Botnet Targeting IoT and CTV Devices Dark Reading

Effectively managing communication through contact centers is essential for improving patient experiences in healthcare, where issues with appointment scheduling can lead to dissatisfaction and potential provider switching. The AWS Summit in Washington, DC, showcased how Amazon Connect can address these challenges by enhancing patient interactions and optimizing staff workflows. A case study at Jupiter Medical Center in Florida demonstrated the successful application of Amazon Connect to replace inefficient legacy systems, streamline communication, and promote better integration with their electronic health record system. As a result, the center reported improved patient experience scores and fewer complaints due to more efficient call management and outreach efforts.

Transforming Patient Care: How Amazon Connect Revitalized Jupiter Medical Center HealthTech Magazine

Pharmacists are increasingly taking on clinical roles beyond traditional medication dispensing, driven by the adoption of value-based care which positions them as key contributors to patient health management. During the Total Pharmacy Solutions Summit, Stephanie Downing discussed the dual challenge...

Pharmacy Industry Transitions From Traditional Dispensing to Clinical Services Forbes

Microsoft Teams is facing an uptick in caller ID spoofing scams where attackers impersonate trusted colleagues by changing their display names during calls. The VUMC Enterprise Cybersecurity (VEC) has reported instances where users received calls appearing to come from their supervisors, only for the display name or number to shift after answering. This manipulation often leads recipients to comply with suspicious requests, such as software installations or financial transactions, under the pretense of urgency. To mitigate these risks, individuals are advised to verify caller identities through independent means and to avoid engaging with unsolicited calls.

Microsoft Teams Users Targeted by Dangerous Caller ID Spoofing Scams VUMC Reporter

The FBI has issued a warning regarding the BADBOX 2.0 botnet, a significant threat that targets Internet of Things (IoT) devices, particularly connected TV (CTV) devices. Following the disruption of the original BADBOX campaign in 2024, this new iteration has been identified as the largest botnet of its kind, with extensive reach and complexity. Despite intervention from various cybersecurity organizations, BADBOX 2.0 persists, continuing a trend of compromising Android devices through preinstalled firmware malware and malicious apps from unofficial marketplaces. Most affected devices are linked to the Android Open Source Project and are primarily manufactured in China.

FBI Warns of BADBOX 2.0 Botnet Targeting IoT and CTV Devices Dark Reading

Effectively managing communication through contact centers is essential for improving patient experiences in healthcare, where issues with appointment scheduling can lead to dissatisfaction and potential provider switching. The AWS Summit in Washington, DC, showcased how Amazon Connect can address these challenges by enhancing patient interactions and optimizing staff workflows. A case study at Jupiter Medical Center in Florida demonstrated the successful application of Amazon Connect to replace inefficient legacy systems, streamline communication, and promote better integration with their electronic health record system. As a result, the center reported improved patient experience scores and fewer complaints due to more efficient call management and outreach efforts.

Transforming Patient Care: How Amazon Connect Revitalized Jupiter Medical Center HealthTech Magazine

Pharmacists are increasingly taking on clinical roles beyond traditional medication dispensing, driven by the adoption of value-based care which positions them as key contributors to patient health management. During the Total Pharmacy Solutions Summit, Stephanie Downing discussed the dual challenge...

Pharmacy Industry Transitions From Traditional Dispensing to Clinical Services Forbes