TownHall: The Ongoing Journey in Modernizing a Patient Access Center
Today on TownHall Reid Stephan, VP and CIO at St. Lukes talks with Jeffrey Sturman, Senior Vice President & Chief Digital Officer at Memorial Healthcare System about the ongoing modernization effort for their patient access center. What has he learned in going from a decentralized to centralized model in the patient access center space? Has he found any effective ways to measure success of new implementations and initiatives? What have been the challenges and unexpected delights of the journey so far?
Healthcare needs innovative ways to address staffing shortages from clinical to IT employees. Are you curious about how technology can help support your Healthcare staff? Join us on our March 9 webinar, “Leaders Series: The Changing Nature of Work,” to explore how Health IT can be used to supplement Healthcare professionals - https://thisweekhealth.com/leaders-series-the-changing-nature-of-work-remote-hybrid-onsite-shortages/
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