TownHall: Have Startups and Systems Overlooked the Patient Experience?
Today on TownHall, we are highlighting a previous episode featuring an insightful discussion between Brett Oliver, Family Physician and Chief Medical Information Officer at Baptist Health and John League, Managing Director, Digital Health Research at Advisory Board. Where is the current momentum in the digital space? Is there a disconnect between investment dollars and opportunity? What are the digital blind spots for healthcare organizations? For digital startups? A major concern with the rise of numerous digital health solutions is segmentation or siloing of care. How can we avoid this moving forward? KLAS reported that communicating with a provider before and after a visit is of the highest priority. Is there a lot of movement in this space?
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