This Week Health

The Gateway to Your Organization: Why it's so Important to Have a Mature Patient Access Center

Today on TownHall Reid Stephan, VP and CIO at St. Lukes interviews Jeffrey Sturman, Senior Vice President & Chief Digital Officer at Memorial Healthcare System about his journey to his current role and patient access centers . What was his career path and how do mentors fit into the picture along the way? How did he evolve his organization’s patient access center and why is a mature call center so important?

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