Newsday: There’s a Fundamental Difference between Digitization and Digital Transformation
Patty Hayward, Vice President, Strategy Healthcare and Life Sciences for Talkdesk joins Bill for the news. We are in the midst of a "Great Breakup". Women leaders are demanding more and leaving their companies in unprecedented numbers to get it. Healthcare decision makers can pick from thousands of options to strike deals with digital health companies But having all these choices means the selection process must be very comprehensive. Healthcare providers and healthcare payers are struggling to respond fast to people’s health experience expectations which means patient loyalty is at stake. What are the key differences between loyalty and leaving?
Key Points:
Women leaders are demanding more
We aren't promoting as many women into management as men
In this remote work world that we live in, re-training managers is key
https://www.talkdesk.com/call-center-solutions/healthcare/experience-cloud/
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