This Week Health

Patty Hayward, Vice President, Strategy Healthcare and Life Sciences at Talkdesk joins Bill for the news. Walmart heir Alice Walton's foundation is helping build a new regional health system in Arkansas. Blue Cross Blue Shield, Michigan and Honest Medical Group, Nashville are launching a joint venture to make it easier for docs to transition to value-based care for Medicare patients. AMA survey explores variations in telehealth use among 2,232 physicians. Chatbots and related automation can ease staffing shortages, triage patients and help with patient education, discharge and clinician burnout. After two years of record-breaking investment in digital health, the sector took a dive in the first quarter of 2022.

Key Points:
The model that changes healthcare is partnerships
Medical school needs to be changed to whole health thinking
Telephone and Zoom are still the primary platforms used to deliver care
Not all data has a home in the EHR
https://www.talkdesk.com/call-center-solutions/healthcare/experience-cloud/

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