Interview in Action - Post-HIMSS 2022 Featuring Mike McSherry, Xealth and Matthew Roman, Duke Health
Digital health value includes helping engage clinicians with their patients in ways that are replicable across team specialties. Duke implemented a digital health platform integrated with the EHR to make the rollout near seamless, easily repeatable and using existing resources leveraging automation when possible. This has delivered several benefits across specialties, including reduced patient appointment, no shows, which saved hundreds of clinical hours, increased engagement with educational content and raised program participation and new surgical patients. This program is the first step for us in personalizing or customizing the care that we deliver to patients.