Today on the Community channel, it’s an Interview in Action live from CHIME with Mike Luessi, GM Global Healthcare & Life Sciences Industry Business at ServiceNow. As Bill mentions, to him ServiceNow could be considered one of the most misunderstood services in the industry. What is their full lineup of services and what are some examples of organizations using components from their platform to solve new challenges? Why should their platform be reused instead of relying on point solutions? How do they approach customers of their platform to figure out what needs to be addressed?