In terms of defining a digital transformation strategy we went through and looked at what integrates well to Epic, primarily to MyChart, there’s American Well, there’s video and there’s Cisco Extended Gear. We were actually right on the cusp of putting those in place before COVID-19 happened so it actually helped us to accelerate a lot quicker.

Ray Lowe, AltaMed

It’s amazing how much waste there is in healthcare. And the waste is broken down into different categories. JAMA released a study showing that 20 to 25% of the overall waste is administrative. So if you solve the administrative issues that exist in healthcare, the claims, the rejections, the number of times you have to submit the work, the number of people you have to do the work, et cetera, you’re going to move the needle forward.

Vik Nagjee, Sirius

I think everyone who's taking over a health IT team is going to be told, we want more agility. We want to reduce head count and do more with less. We want the engagement to be higher. Those are the typical ones and we as leaders need to figure out how we are going to get there.

Mark Weisman, CMIO