September 2, 2020: What do you do in the first 90 days of a new leadership role? How do you take over a new team? Mark Weisman of Peninsula Regional has moved into a new CMIO role and today he’s picking Bill’s brain on finance, people, operations, strategy and communication. The number one thing you’ll need is clarity. What do your constituents want and what do your employees want? Because they may not be the same thing. Are we giving them the tools they need to be successful? Healthcare IT is 80% people, 15% process and only 5% technology. How do we create a “Yes, And” culture instead of “But, No”.

Key Points:

• Create a rhythm of communication and a rhythm of listening [00:13:10]
• We created a thing called IT university [00:16:00]
• A lot of communication needs to happen at the nursing and physician leadership level [00:17:20] 
• Business book: Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration--Lessons from The Second City [00:20:45]
• Ask questions. Those “NO” answers will give you important keys [00:23:00]
• Do we need a three year IT strategic plan? [00:26:40] 
• Mantra: Free the data, share the data, apply the data [00:29:15] 
• Agility, what is so magical about it? [00:31:30]
• Managing up and getting clarity [00:34:15]
• Emotional intelligence [00:38:50] 
• How do you go from managing 15 people to 200? [00:44:40] 
• CMIO Podcast by Mark Weisman, MD